There have been reports recently about the recently released Samsung Galaxy Note 7 and it’s habit to sometimes, in rare cases, explode. Samsung has already put out a recall for the Note 7, and they will replace any and every Galaxy Note 7. Some argued that a recall simply isn’t enough, because the exploding phones are still being sold. The US CPSC (Consumer Product Safety Commission) has stepped in.
On Friday, it was announced that the CPSC is working closely with Samsung on a full-on recall. They are also checking if just changing the phone is enough to limit the problem.
Samsung has indeed confirmed this, and they said that they are no longer selling affected phones. “We are asking users to power down their Galaxy Note 7s and exchange them now,” said president of Samsung Electronic America, Tim Baxter.
It is possible that the pace of the recall will change with the involvement of the CPSC. According to Samsung, new phones will be given to users after the CPSC process is complete. Both companies have not given an exact timetable beyond simply stating that it will be done “as soon as possible.” To give you some context, if you remember the exploding hoverboards, CPSC took 6 months to recall those. Which means that something as wide spread as the Note 7 may take quite a bit longer.
The FAA has created a warning for passengers that they should not power on their Note 7 devices during flight’s since they pose a security risk to passengers.
All I am wondering is how this issue got past Samsung’s QA. Safe batteries should be a top priority for any smartphone manufacturer, since they can very easily be fatal or extremely damaging.